Scott

He spoke with a bit of a brogue, and his dusty tweed coat gave off a pleasing aroma of smoked peat. “Let’s go for moody and warm,” he said, expressing his wants as clearly as the fallen rain. It is so much easier when the client knows what they want. Scott also had a single-malted confidence in who he was, a feeling many people strangely shed when facing down six-pounds of glass and metal. Such a shame. But usually I can help clients win that confidence back by just slowing down, talking, and giving them time to feel comfortable.